Providence, RI Greenwich Associates, a leading provider of market intelligence and advisory services to financial services companies, has recognized Citizens Bank with a Greenwich Excellence Award recognizing accuracy of operations in cash management. Greenwich Excellence Awards recognize banks that deliver exceptional service quality. For this year’s awards, Greenwich Associates evaluated more than 600 banks and recognized 34 for distinctive quality.
“Our number one goal is to provide our customers with a differentiated customer experience, so this recognition is especially gratifying because it reflects the feedback of our customers,” said Chris Ward, president of business banking for Citizens Bank. “Our bankers have great relationships with their clients. We work hard every day to bring them smart, fresh ideas that help them gain cash flow efficiencies that improve their bottom line.”
Mike Cummins, head of treasury solutions at Citizens Bank said, “Our team works very hard to provide our business clients with the best products and services so they can compete in today’s economy. This is the second year in a row that Citizens has received a Greenwich Excellence Award for its treasury solutions offerings and another sign that our customers appreciate our commitment to them.”
Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $138.2 billion in assets as of December 31, 2015. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle?market companies, large corporations and institutions. In Consumer Banking, Citizens helps its retail customers “bank better” with mobile and online banking and the convenience of approximately 3,200 ATMs and approximately 1,200 Citizens Bank branches in 11 states in the New England, Mid?Atlantic and Midwest regions. Citizens also provides mortgage lending, auto lending, student lending and commercial banking services in select markets nationwide. In Commercial Banking, Citizens offers corporate, institutional and not?for?profit clients a full range of wholesale banking products and services including lending and deposits, capital markets, treasury services, foreign exchange and interest hedging, leasing and asset finance, specialty finance and trade finance. Citizens operates through its subsidiaries Citizens Bank, N.A., and Citizens Bank of Pennsylvania as Citizens Bank, Citizens Commercial Banking and Citizens One.