Name: Kathleen Cloud Title: President Company: M. Frank Higgins & Co., Inc. Location: 780 N. Mountain Rd. Newington, CT 06111 Place of birth: Stoneham, Mass. Family: Husband, Steve: son, Travis: daughters, Jacqui and Samantha College: University of Notre Dame (BS) CCSU (MS) First job unrelated to your current field: High school physics teacher First job in current field: Webmaster and marketing director, M. Frank Higgins What your firm does now and its plans for the future? M. Frank Higgins is a commercial flooring specialist that prides itself on building lasting relationships with customers and GCs. Our business development plan is based on our flooring expertise and commitment to quality installations. Hobbies: Hiking, reading, boating, skiing Favorite novel: The Great Gatsby Favorite film: It's a Wonderful Life Keys to success: We value our customers and make sure we service them as best as we can all the time. Person(s) you most admire (outside of family): Condoleezza Rice If you had to choose a different profession, what would it be? I have always wanted to own and operate a bed and breakfast in New Hampshire.