Property Management & Operations Spotlight - KS Partners

1. What do you see as the most important qualities or strategies that define successful property management in today’s market?
Present day commercial property management requires a balance of sound professional soft skills (including picking up the phone to engage in customer service dialogue) combined with understanding the technical knowledge of how a building operates and incorporating evolving management tools like AI technologies.
It’s a unique set of skills to be able to effectively communicate, manage people, and understand how to regulate building operating costs while embracing new technology and software. If you are a property manager and have accumulated these skills, you possess the traits to set yourself and your company up for success!

2. What trends or challenges are you currently seeing within your portfolio and market(s), and how is your firm adapting to meet them?
Property managers continue to get squeezed. They are challenged to accomplish more with less. Fewer personnel, shrinking capital, aging building infrastructure, but hold the line as we need to meet budget. Property management can feel more rewarding when occupancy and income are on the rise. However, property managers need consistent praise and encouragement. The cycle of property management resembles more of a marathon than a sprint. With a strong sense of urgency each day….of course.

3. How does your firm add value to property owners and developers beyond day-to-day operations?
KS Partners is a privately held, vertically-integrated real estate company that owns and manages over five million s/f of commercial real estate across the Northeast. With offices throughout the region and a dedicated team of fifty professionals, KS Partners focuses on identifying compelling investment opportunities and creating value through strategic capital investment and rigorous operational oversight.

4. What sets your firm apart in terms of approach, service, or overall philosophy when managing commercial properties?
As both the owner and manager of its properties, KS Partners has a real stake in the building’s future as a whole. We are locally owned and have real hands-on management of our assets, allowing us to have meaningful relationships with our tenants.