2025 Ones to Watch - Industry Leaders: Eric Peterson, Tecta America New England

“As general manager of our Brockton location, Eric has excelled at managing the operation, leading his team, and growing the business. He is respected by his employees, and the entire operation works as a well-oiled machine because of his dedication to the company and his staff.” 

What recent accomplishment or initiative are you most proud of, and what impact did it have on your firm, clients, or community? I’m most proud of our dedication to and focus on service and customer satisfaction. Large, multi-million dollar projects are flashy, and everyone wants them, but the foundation of our business is our commitment to our customers and attending to every commercial roofing need, no matter how small. Being responsive to our clients, whether it’s an emergency leak call or a routine maintenance appointment, separates us from the competition.

What is one major challenge you’ve overcome as a leader, and what did it teach you? Remaining even-keeled as a leader can be challenging but necessary. Success often depends on strong teamwork and the ability to stay level-headed while finding solutions when unexpected situations arise. Construction’s an industry with endless issues, but it’s important to take things in stride. Calm breeds calm; panic breeds panic.

How do you inspire, motivate, or mentor others within your organization? I try to put myself in my employees’ shoes. When you can see things from someone else’s point of view, it gives you a much better angle on how to help them reach their goals or tackle their challenges. Perspective is powerful, and it helps build empathy, resolve conflicts, and create stronger relationships.

What daily habit or routine helps you stay focused or motivated as a leader? Collaborating with and investing in our team causes me to stay motivated.

Who has had the greatest impact on your career or leadership journey? I wouldn’t have pushed myself as hard without my wife and children.